PRIVACY POLICY

Effective Date: 2 July 2025

This Privacy Policy explains how prontofornito.com (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with our services.

We are committed to processing your data in compliance with the General Data Protection Regulation (EU Regulation 2016/679 – “GDPR”) and applicable local laws.

Data Controller

The Data Controller for your personal information is:
prontofornito.com
Email: info@prontofornito.com


What Data We Collect

Depending on how you interact with our site, we may collect:

  • Identification Data: name, surname, title

  • Contact Information: email address, phone number, billing and shipping address

  • Account Information: username, password, order history

  • Transaction Details: items purchased, payment method, transaction status

  • Technical Data: IP address, device info, browser type, website usage data, cookies

  • Preferences: language settings, marketing preferences, newsletter subscriptions

We do not collect special categories of data (e.g., health or religious data) unless strictly required and legally justified.


Why We Process Your Data

  • Order Processing: to handle orders, payments, invoicing, and delivery (Legal basis: contract performance)

  • Customer Support: to respond to inquiries or complaints (Legal basis: contract performance / legitimate interest)

  • Marketing: to send you newsletters and promotional content if you have given consent (Legal basis: consent)

  • Analytics: to monitor and improve website performance (Legal basis: legitimate interest or consent for cookies)

  • Legal Compliance: to comply with tax, accounting, and anti-fraud obligations (Legal basis: legal obligation)


How We Protect Your Data

We apply technical and organizational measures to protect your data from loss, unauthorized access, or misuse, including:

  • HTTPS encryption

  • Secure servers and access controls

  • Periodic security checks

Please note no online system is completely secure. We recommend safeguarding your account credentials.


Cookies

We use cookies to enable essential site functions and improve your browsing experience. For full details, please see our [Cookie Policy].

You can manage your cookie preferences anytime through your browser settings or our cookie banner.


Who We Share Data With

We may share your data with:

  • Authorized staff and trusted service providers (e.g., payment processors, couriers)

  • Public authorities if required by law

All third parties must comply with applicable data protection obligations.


International Transfers

If your data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.


Data Retention

We retain your data for as long as necessary to fulfill the purposes described or as required by law.


Your Rights

Under GDPR you can:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Receive a copy in a portable format

  • Withdraw consent (where processing is based on consent)

To exercise your rights, contact us at info@prontofornito.com. We will respond within legal timeframes.


Children’s Privacy

Our services are not intended for users under 18. We do not knowingly collect data from minors.


Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.


Contact

For questions or requests regarding this Privacy Policy, please contact:
prontofornito.com
Email: info@prontofornito.com